How to Use Our Client AreaReading Time: 2 minutes
This article was last updated on September 1, 2020
In this blog post we will introduce you to Mail Bakery’s client area, also known as the Kitchen and how it works.
It’s very easy to use, efficient and fast when it comes to communication between you and our team. The process is very simple, all you need to do is follow these steps:
1. Firstly, you need to fill out the order form.
Enter your project information such as name, email and instructions into the fields. You can also upload files, if there are any.
2. After submitting the form, you will receive an email with login credentials to our client area.
It also contains order details and a link to your Kitchen profile. If you haven’t received anything, make sure you have checked your Spam filters.
In the Kitchen area you will find all project related communication such as order details, revisions and changes, charges and invoices.
You can also include as many people as needed in the conversation and keep them informed by clicking on the “Invite Co-Worker” button and adding their name and email address.
3. The communication process is simple. As soon as we review your order or request, we will contact you through our Kitchen area.
Once we are on the same page about project details, pricing, etc, we will move forward with your order.
When we are ready with the project, we will ask you to review the result by sending you links. We will also handle revisions, if necessary.
4. Upon project completion, you can download the archive with all the source file.
If you have any further questions, please don’t hesitate to contact us.